0 votos

Mi MacBook Pro se desconecta del wifi de la oficina cuando otras personas se unen a la red

Recientemente he cambiado de oficina. La nueva oficina está situada en el centro de la ciudad, por lo que hay múltiples puntos de acceso, tanto controlados por la empresa como externos.

La conexión inalámbrica del portátil se desconecta poco después de que me conecte a la red por primera vez por la mañana. También parece desconectarse cuando grupos de personas se unen a la red a lo largo del día (por ejemplo, después de las reuniones). No tengo este problema en otras redes.

El problema sólo ocurre con los portátiles Mac de nuestra red. Los dispositivos Linux, Windows y Android parecen seguir conectados.

OS X El Capitan (10.11.6)
AirPort Extreme (0x14E4, 0x134)
Firmeware Version: Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
WPA2 Personal
RSSI: -50 dBm
Noise: -90 dBm
Channel: 132 (DFS)
Channel width: 80 MHz

Utilicé Onyx para recoger información sobre la conexión cuando falló más recientemente.

Desde el fondo del wifi.log:

Tue Aug 30 10:57:55.635 <airportd[62]> _SC_callback: Changed keys = { 'Setup:/Network/Interface/en0/AirPort' }
Tue Aug 30 10:57:55.651 SC: <airportd[62]> airportdProcessSystemConfigurationEvent: Processing 'Setup:/Network/Interface/en0/AirPort'

De wifi-oCZ0nU.log:

Tue Aug 30 11:01:34.033 Driver Event: <airportd[62]> _bsd_80211_event_callback: DUMP_LOGS (en0)
Tue Aug 30 11:01:34.034 Info: <airportd[62]> SCAN request received from pid 452 (WiFiProxy) with priority 2
Tue Aug 30 11:01:34.142 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:34.158 Info: <airportd[62]> GET CURRENT TETHER DEVICE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:34.160 Info: <airportd[62]> QUERY GAS CACHE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:34.162 Info: <airportd[62]> GET CURRENT TETHER DEVICE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:34.179 Info: <CoreWLAN PPPController[345]> -[CWEAPOLClient eapolClientSupplicantState]: failed to retrieve 8021X state (2)
Tue Aug 30 11:01:34.180 Info: <CoreWLAN PPPController[345]> -[CWEAPOLClient eapolClientSupplicantState]: failed to retrieve 8021X state (2)
Tue Aug 30 11:01:34.260 Driver Event: <airportd[62]> _bsd_80211_event_callback: SCAN_CACHE_UPDATED (en0)
Tue Aug 30 11:01:34.262 AutoJoin: <airportd[62]> Successful cache-assisted scan request for WiFiProxy with channels {(
Tue Aug 30 11:01:34.262     <CWChannel: 0x7f95c5b13c60> [channelNumber=1(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.262     <CWChannel: 0x7f95c5b11080> [channelNumber=2(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.262     <CWChannel: 0x7f95c5b050d0> [channelNumber=3(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.262     <CWChannel: 0x7f95c5b15ca0> [channelNumber=4(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.262     <CWChannel: 0x7f95c5b0ead0> [channelNumber=5(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.262     <CWChannel: 0x7f95c5b047d0> [channelNumber=6(2GHz), channelWidth={20MHz}, active]
Tue Aug 30 11:01:34.262 )} took 0.2275 seconds, returned 1 results
Tue Aug 30 11:01:34.262 Info: <Wi-Fi Menu Extra[345]> scan cache updated
Tue Aug 30 11:01:34.273 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:34.280 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 86 (locationd)
Tue Aug 30 11:01:34.288 Info: <airportd[62]> GET CURRENT TETHER DEVICE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:34.289 Info: <airportd[62]> QUERY GAS CACHE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:34.292 Info: <airportd[62]> GET CURRENT TETHER DEVICE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:34.307 Info: <CoreWLAN PPPController[345]> -[CWEAPOLClient eapolClientSupplicantState]: failed to retrieve 8021X state (2)
Tue Aug 30 11:01:34.308 Info: <CoreWLAN PPPController[345]> -[CWEAPOLClient eapolClientSupplicantState]: failed to retrieve 8021X state (2)
Tue Aug 30 11:01:34.489 Driver Event: <airportd[62]> _bsd_80211_event_callback: SCAN_CACHE_UPDATED (en0)
Tue Aug 30 11:01:34.491 AutoJoin: <airportd[62]> Successful cache-assisted scan request for WiFiProxy with channels {(
Tue Aug 30 11:01:34.491     <CWChannel: 0x7f95c5b04ea0> [channelNumber=7(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.491     <CWChannel: 0x7f95c5b09370> [channelNumber=8(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.491     <CWChannel: 0x7f95c5b1c2b0> [channelNumber=9(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.491     <CWChannel: 0x7f95c5b01c30> [channelNumber=10(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.491     <CWChannel: 0x7f95c5b02f10> [channelNumber=11(2GHz), channelWidth={20MHz}, active],
Tue Aug 30 11:01:34.491     <CWChannel: 0x7f95c5b1c3c0> [channelNumber=36(5GHz), channelWidth={40MHz(+1)}, active]
Tue Aug 30 11:01:34.491 )} took 0.2290 seconds, returned 2 results
Tue Aug 30 11:01:34.492 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 86 (locationd)
Tue Aug 30 11:01:34.744 Driver Event: <airportd[62]> _bsd_80211_event_callback: SCAN_CACHE_UPDATED (en0)
Tue Aug 30 11:01:34.747 AutoJoin: <airportd[62]> Successful cache-assisted scan request for WiFiProxy with channels {(
Tue Aug 30 11:01:34.747     <CWChannel: 0x7f95c5b15580> [channelNumber=40(5GHz), channelWidth={40MHz(-1)}, active],
Tue Aug 30 11:01:34.747     <CWChannel: 0x7f95c5b090b0> [channelNumber=44(5GHz), channelWidth={40MHz(+1)}, active],
Tue Aug 30 11:01:34.747     <CWChannel: 0x7f95c5b09a10> [channelNumber=48(5GHz), channelWidth={40MHz(-1)}, active],
Tue Aug 30 11:01:34.747     <CWChannel: 0x7f95c5b06850> [channelNumber=132(5GHz), channelWidth={20MHz}, active, DFS],
Tue Aug 30 11:01:34.747     <CWChannel: 0x7f95c5b12c90> [channelNumber=136(5GHz), channelWidth={40MHz(-1)}, active, DFS],
Tue Aug 30 11:01:34.747     <CWChannel: 0x7f95c5b14430> [channelNumber=140(5GHz), channelWidth={20MHz}, active, DFS]
Tue Aug 30 11:01:34.747 )} took 0.2557 seconds, returned 4 results
Tue Aug 30 11:01:34.747 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 86 (locationd)
Tue Aug 30 11:01:34.979 Driver Event: <airportd[62]> _bsd_80211_event_callback: SCAN_CACHE_UPDATED (en0)
Tue Aug 30 11:01:34.981 AutoJoin: <airportd[62]> Successful cache-assisted scan request for WiFiProxy with channels {(
Tue Aug 30 11:01:34.981     <CWChannel: 0x7f95c5b070b0> [channelNumber=144(5GHz), channelWidth={40MHz(-1)}, active, DFS],
Tue Aug 30 11:01:34.981     <CWChannel: 0x7f95c5b1b960> [channelNumber=149(5GHz), channelWidth={40MHz(+1)}, active],
Tue Aug 30 11:01:34.981     <CWChannel: 0x7f95c5b0a9e0> [channelNumber=153(5GHz), channelWidth={40MHz(-1)}, active],
Tue Aug 30 11:01:34.981     <CWChannel: 0x7f95c5b1d500> [channelNumber=157(5GHz), channelWidth={40MHz(+1)}, active],
Tue Aug 30 11:01:34.981     <CWChannel: 0x7f95c5b0ba60> [channelNumber=161(5GHz), channelWidth={40MHz(-1)}, active],
Tue Aug 30 11:01:34.981     <CWChannel: 0x7f95c5b152c0> [channelNumber=165(5GHz), channelWidth={20MHz}, active]
Tue Aug 30 11:01:34.981 )} took 0.2337 seconds, returned 1 results
Tue Aug 30 11:01:34.982 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 86 (locationd)
Tue Aug 30 11:01:35.470 Info: <airportd[62]> STOP BROWSING TETHER DEVICES request received from pid 452 (WiFiProxy)
Tue Aug 30 11:01:35.470 Info: <WiFiAgent[386]> STOP BROWSING TETHER DEVICES request received
Tue Aug 30 11:01:35.869 Driver Event: <airportd[62]> _bsd_80211_event_callback: SCAN_CACHE_UPDATED (en0)
Tue Aug 30 11:01:35.872 AutoJoin: <airportd[62]> Successful cache-assisted scan request for WiFiProxy with channels {(
Tue Aug 30 11:01:35.872     <CWChannel: 0x7f95c5b09f90> [channelNumber=52(5GHz), channelWidth={40MHz(+1)}, DFS],
Tue Aug 30 11:01:35.872     <CWChannel: 0x7f95c5b0a3b0> [channelNumber=56(5GHz), channelWidth={40MHz(-1)}, DFS],
Tue Aug 30 11:01:35.872     <CWChannel: 0x7f95c5b149a0> [channelNumber=60(5GHz), channelWidth={40MHz(+1)}, DFS],
Tue Aug 30 11:01:35.872     <CWChannel: 0x7f95c5b14dc0> [channelNumber=64(5GHz), channelWidth={40MHz(-1)}, DFS],
Tue Aug 30 11:01:35.872     <CWChannel: 0x7f95c5b17240> [channelNumber=100(5GHz), channelWidth={40MHz(+1)}, DFS],
Tue Aug 30 11:01:35.872     <CWChannel: 0x7f95c5b15940> [channelNumber=104(5GHz), channelWidth={40MHz(-1)}, DFS]
Tue Aug 30 11:01:35.872 )} took 0.8906 seconds, returned 4 results
Tue Aug 30 11:01:35.872 Info: <Wi-Fi Menu Extra[345]> scan cache updated
Tue Aug 30 11:01:35.883 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 86 (locationd)
Tue Aug 30 11:01:36.375 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:36.387 Info: <airportd[62]> GET CURRENT TETHER DEVICE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:36.395 Info: <airportd[62]> QUERY GAS CACHE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:36.397 Info: <airportd[62]> GET CURRENT TETHER DEVICE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:36.407 Info: <CoreWLAN PPPController[345]> -[CWEAPOLClient eapolClientSupplicantState]: failed to retrieve 8021X state (2)
Tue Aug 30 11:01:36.407 Info: <CoreWLAN PPPController[345]> -[CWEAPOLClient eapolClientSupplicantState]: failed to retrieve 8021X state (2)
Tue Aug 30 11:01:36.413 Info: <airportd[62]> START BROWSING TETHER DEVICES request received from pid 452 (WiFiProxy)
Tue Aug 30 11:01:36.414 Info: <WiFiAgent[386]> START BROWSING TETHER DEVICES request received
Tue Aug 30 11:01:36.524 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:36.537 Info: <airportd[62]> GET CURRENT TETHER DEVICE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:36.538 Info: <airportd[62]> QUERY GAS CACHE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:36.541 Info: <airportd[62]> GET CURRENT TETHER DEVICE request received from pid 345 (SystemUIServer)
Tue Aug 30 11:01:36.550 Info: <CoreWLAN PPPController[345]> -[CWEAPOLClient eapolClientSupplicantState]: failed to retrieve 8021X state (2)
Tue Aug 30 11:01:36.550 Info: <CoreWLAN PPPController[345]> -[CWEAPOLClient eapolClientSupplicantState]: failed to retrieve 8021X state (2)
Tue Aug 30 11:01:36.855 Driver Event: <airportd[62]> _bsd_80211_event_callback: SCAN_CACHE_UPDATED (en0)
Tue Aug 30 11:01:36.857 AutoJoin: <airportd[62]> Successful cache-assisted scan request for WiFiProxy with channels {(
Tue Aug 30 11:01:36.857     <CWChannel: 0x7f95c5b0e400> [channelNumber=108(5GHz), channelWidth={40MHz(+1)}, DFS],
Tue Aug 30 11:01:36.857     <CWChannel: 0x7f95c5b17700> [channelNumber=112(5GHz), channelWidth={40MHz(-1)}, DFS],
Tue Aug 30 11:01:36.857     <CWChannel: 0x7f95c5b17b20> [channelNumber=116(5GHz), channelWidth={40MHz(+1)}, DFS],
Tue Aug 30 11:01:36.857     <CWChannel: 0x7f95c5b17f40> [channelNumber=120(5GHz), channelWidth={40MHz(-1)}, DFS],
Tue Aug 30 11:01:36.857     <CWChannel: 0x7f95c5b10ef0> [channelNumber=124(5GHz), channelWidth={20MHz}, DFS],
Tue Aug 30 11:01:36.857     <CWChannel: 0x7f95c5b017e0> [channelNumber=128(5GHz), channelWidth={40MHz(-1)}, DFS]
Tue Aug 30 11:01:36.857 )} took 0.9852 seconds, returned 1 results
Tue Aug 30 11:01:36.880 Info: <airportd[62]> QUERY SCAN CACHE request received from pid 86 (locationd)
Tue Aug 30 11:01:37.923 IPC: <airportd[62]> ADDED XPC CLIENT CONNECTION [wdhelper (pid=75, euid=0, egid=0)]
Tue Aug 30 11:01:37.924 Info: <airportd[62]> DUMP TEMP WIFI LOG request received from pid 75 (wdhelper)

Aquí están los puntos de acceso relevantes de la exploración:

'TS' <5453>, bssid=f0:5c:19:25:08:20, channel=[6, width=20], cc=US, type=11n, rssi=-52, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:08:30, channel=[149, width=80], cc=US, type=11ac, rssi=-54, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:36:a0, channel=[1, width=20], cc=US, type=11n, rssi=-55, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:36:b0, channel=[36, width=80], cc=US, type=11ac, rssi=-57, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:37:f0, channel=[132, width=80], cc=US, type=11ac, rssi=-59, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:38:30, channel=[52, width=80], cc=US, type=11ac, rssi=-53, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:39:60, channel=[6, width=20], cc=US, type=11n, rssi=-52, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:39:70, channel=[116, width=80], cc=US, type=11ac, rssi=-63, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:3e:f0, channel=[100, width=80], cc=US, type=11ac, rssi=-63, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:43:c0, channel=[11, width=20], cc=US, type=11n, rssi=-38, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 
'TS' <5453>, bssid=f0:5c:19:25:43:d0, channel=[132, width=80], cc=US, type=11ac, rssi=-49, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x28], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no, 

Controla los resultados:

08/30/16 10:57:18.0800  LAN: WiFi interface can ping IPv4 router 172.31.98.1 . . . YES —— [1/1 (0% loss) min=1.3 max=1.3 avg=1.3]
08/30/16 10:57:18.2070  WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=73.5 max=73.5 avg=73.5]
08/30/16 10:57:18.2070  TS / ch132 [RSSI=-50 dBm, Noise=-93 dBm, SNR=43, Tx=1053 Mbps]
08/30/16 10:57:18.2070  AWDL: Disabled [0 ]
08/30/16 10:57:31.2700  LAN: WiFi interface can ping IPv4 router 172.31.98.1 . . . NO —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:33.2830  QOS (BK_SYS) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:35.2960  QOS (BK) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:37.3120  QOS (BE) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:39.3220  QOS (RD) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:41.3370  QOS (OAM) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:43.3520  QOS (AV) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:45.3650  QOS (RV) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:47.3820  QOS (VI) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:49.3860  QOS (VO) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:51.3910  QOS (CTL) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:51.3920  TS / ch132 [RSSI=-50 dBm, Noise=-94 dBm, SNR=44, Tx=1053 Mbps]
08/30/16 10:57:51.3920  AWDL: Disabled [0 ]
08/30/16 10:57:51.3920  UNEXPECTED DROP DETECTED!!!

# --- Monitor Test Cases
08/30/16 10:57:55.6770  Wi-Fi On . . . YES
08/30/16 10:57:55.6780  Wi-Fi Associated . . . YES
08/30/16 10:57:57.6910  QOS (BK_SYS) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:57:59.7050  QOS (BK) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:01.7180  QOS (BE) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:03.7300  QOS (RD) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:05.7450  QOS (OAM) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:07.7600  QOS (AV) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:09.7730  QOS (RV) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:11.7870  QOS (VI) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:13.8000  QOS (VO) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:15.8150  QOS (CTL) ping address 172.31.98.1 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]
08/30/16 10:58:23.8760  LAN: WiFi interface can ping IPv4 router 172.31.98.1 . . . NO —— [0/4 (1% loss) min=0.0 max=0.0 avg=0.0]

# --- Monitor Summary
08/30/16 10:58:26.7230  LAN Connectivity Failure

Me han dicho que esto es sobre todo un problema personal y no algo en lo que IT pueda ayudar, así que esperaba que alguien aquí pudiera ayudar.

1voto

Andres Ramos Puntos 111

Yo también tengo este problema constantemente en mi oficina. Algunos días son más frecuentes que otros. Después de leer varios temas llegué a la conclusión de que el adaptador inalámbrico del Mac es más susceptible al ruido de la red (cuando hay muchos dispositivos conectados a una red) y luego se cae (a veces tarda en conectarse). Se puede hacer una de las siguientes aproximaciones.

  1. Ir a Menú Apple -> Preferencias del Sistema -> Red Seleccione Wifi y en la configuración

enter image description here

Entonces

enter image description here

a continuación, pulse OK y luego Aplicar.

O

  1. Cambia el canal de radio del router a 2,4Ghz. Asegúrate de que el punto de acceso WI-Fi está configurado para elegir automáticamente el mejor canal de radio, ya que el entorno de radio cambia constantemente y el punto de acceso debe ser capaz de adaptarse a ello.

  2. Si tu Macbook Pro no tiene conector Ethernet, debes conseguir un adaptador Ethernet para evitar la frustración.

Espero que sea de ayuda.

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