3 votos

MacOS se desconecta aleatoriamente del WIFI

Tengo un problema extraño con macOS (Catalina 10.15.4, MacBook Pro de 15 pulgadas, 2019) que se desconecta de mi WiFi (Ruckus R500). He iniciado el "Diagnóstico Inalámbrico" para ver cuál es el problema, pero no he podido encontrar un problema claro.

El problema es específicamente el caso del macbook y del Ruckus R500. Tengo otro portátil (Windows) que funciona bien en este WiFI y no se cae. También uso este macbook en el trabajo donde tenemos Ubiquity Unifi AP y no se cae allí.

Como no soy un experto en esto, no sé lo que debería proporcionar - feliz de tener comentarios de la comunidad, pero a continuación son algunos de los datos que obtuve de los diagnósticos.

Aquí hay algunas cadenas de error que encontré en el registro de wifi:

Sat Jul 11 18:02:15.100 Info: <airportd[62494]> -[CWXPCSubsystem queryBSSIDForInterfaceWithName:connection:error:]: Failed to query current BSSID, returned error code -3903

Sun Jul 12 11:31:15.732 <airportd[62494]> ERROR: rapportd (343) is not entitled for com.apple.wifi.join_history, will not allow request
Sun Jul 12 11:31:15.732 <airportd[62494]> ERROR: sharingd (429) is not entitled for com.apple.wifi.join_history, will not allow request

Sun Jul 12 11:31:15.809 Info: <airportd[62494]> -[CWXPCInterfaceContext __setAWDLOperatingMode:interface:error:]: attempting to set AWDL mode to 0

Sun Jul 12 11:31:28.068 Info: <airportd[62494]> -[CWXPCSubsystem clearScanCacheWithInterfaceName:daemon:familyAndDriver:connection:error:]: Clearing family+driver scan cache for interface en0

Sun Jul 12 15:32:33.308 Assoc: <airportd[62494]> Will associate to [ssid=RN, bssid=90:3a:72:3b:6f:dc, channel=(channel=149, width=80), ibss=no, cc=US, rssi=-44, rsn=(mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk ft_psk }, caps=0x0), wpa=(null), wep=no]
Sun Jul 12 15:32:33.316 Roam: <airportd[62494]> FAILED to query roaming profile for 2.4GHz band on en0, returned error 102
Sun Jul 12 15:32:33.316 Roam: <airportd[62494]> FAILED to update roaming profile for 2.4GHz band to SINGLE-BAND, SINGLE-AP, returned error 102
Sun Jul 12 15:32:33.316 Roam: <airportd[62494]> FAILED to query roaming profile for 5GHz band on en0, returned error 102
Sun Jul 12 15:32:33.316 Roam: <airportd[62494]> FAILED to update roaming profile for 5GHz band to SINGLE-BAND, SINGLE-AP, returned error 102
Sun Jul 12 15:32:33.319 <airportd[62494]> _SC_callback: Changed keys = { 'State:/Network/Interface/en0/AirPort/ProfileID' 'State:/Network/Interface/en0/AirPort/WEP40' }
Sun Jul 12 15:32:33.320 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/ProfileID'
Sun Jul 12 15:32:33.320 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/WEP40'
Sun Jul 12 15:32:33.320 <airportd[62494]> _SC_callback: Changed keys = { 'State:/Network/Interface/en0/AirPort/BluetoothPagingInProgress ' 'State:/Network/Interface/en0/AirPort/AirPlay' }
Sun Jul 12 15:32:33.320 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/BluetoothPagingInProgress '
Sun Jul 12 15:32:33.320 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/AirPlay'
Sun Jul 12 15:32:33.321 <airportd[62494]> _SC_callback: Changed keys = { 'State:/Network/Interface/en0/AirPort/AutoJoinTimestamp' 'State:/Network/Interface/en0/AirPort/CHANNEL' 'State:/Network/Interface/en0/AirPort/Busy' }
Sun Jul 12 15:32:33.322 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/AutoJoinTimestamp'
Sun Jul 12 15:32:33.322 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/CHANNEL'
Sun Jul 12 15:32:33.322 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/Busy'
Sun Jul 12 15:32:33.323 Assoc: <airportd[62494]> -[CWXPCSubsystem __associateToWiFiNetwork:tetherDevice:password:is8021X:passpointDomain:remember:possiblyHidden:updateUserKeychain:interface:processName:suspendAWDLToken:error:]_block_invoke: CWAWDMetricsOneStatsRecordAssocStats [WIFI_METRICS_ONESTATS_ASSOC_START_EVENT]
Sun Jul 12 15:32:33.323 Info: <airportd[62494]> CWAWDMetricsOneStatsRecordAssocStats. Processing Event:1 
Sun Jul 12 15:32:33.323 Info: <airportd[62494]> CWAWDMetricsOneStatsRecordAssocStats: OneStats is NOT Configured! No-op here- Returning!
Sun Jul 12 15:32:33.323 <airportd[62494]> _SC_callback: Changed keys = { 'State:/Network/Interface/en0/AirPort/Power Status' 'State:/Network/Interface/en0/AirPort/WEPOPENSYSTEM' 'State:/Network/Interface/en0/AirPort/UserMode8021X' 'State:/Network/Interface/en0/AirPort/CachedScanRecord' 'State:/Network/Interface/en0/AirPort/BluetoothAudioInUse' 'State:/Network/Interface/en0/AirPort/BusyUI' }
Sun Jul 12 15:32:33.323 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/Power Status'
Sun Jul 12 15:32:33.323 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/WEPOPENSYSTEM'
Sun Jul 12 15:32:33.323 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/UserMode8021X'
Sun Jul 12 15:32:33.323 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/CachedScanRecord'
Sun Jul 12 15:32:33.323 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/BluetoothAudioInUse'
Sun Jul 12 15:32:33.323 SC: <airportd[62494]> airportdProcessSystemConfigurationEvent: Processing 'State:/Network/Interface/en0/AirPort/BusyUI'
Sun Jul 12 15:32:33.329 Info: <airportd[62494]> -[CWXPCInterfaceContext __setAWDLOperatingMode:interface:error:]: attempting to set AWDL mode to 2

Sun Jul 12 16:02:14.796 Info: <airportd[62494]> GET CURRENT TETHER DEVICE request received from pid 393 (SystemUIServer)
Sun Jul 12 16:02:31.995 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: 68 networks waiting for password sync, currently at 15
Sun Jul 12 16:02:31.996 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: Password is still not available for network at idx 15
Sun Jul 12 16:02:31.996 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: 68 networks waiting for password sync, currently at 16
Sun Jul 12 16:02:31.996 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: Password is still not available for network at idx 16
Sun Jul 12 16:02:31.996 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: 68 networks waiting for password sync, currently at 17
Sun Jul 12 16:02:31.997 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: Password is still not available for network at idx 17
Sun Jul 12 16:02:31.997 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: 68 networks waiting for password sync, currently at 18
Sun Jul 12 16:02:31.997 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: Password is still not available for network at idx 18
Sun Jul 12 16:02:31.997 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: 68 networks waiting for password sync, currently at 19
Sun Jul 12 16:02:31.998 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: Password is still not available for network at idx 19
Sun Jul 12 16:02:31.998 Info: <WiFiAgent[370]> __WiFiCloudSyncEngineCopyLogStatementCallback_block_invoke: WIFICLOUDSYNC __WiFiCloudSyncEngineCheckWaitingForPasswordList: max 'waiting for password' attempts reached (5 per 20.0s), next attempt scheduled for 22.0s from now

Diagnóstico RN

# --- Diagnostics (RN)

————————————————————————————————————————————————————————————————————————————————————————————————————————
Timestamp    Name                          Duration    Result    Description                            
————————————————————————————————————————————————————————————————————————————————————————————————————————
Conflicting Wi-Fi CC                       0.002       Yes       16:02:31.970        Found conflicting country code(s) (ua)
                                                                                     'TP-LINK' — 10:fe:ed:fd:1d:68 (RU)
                                                                                     'RN' — 90:3a:72:3b:6f:d8 (US)
                                                                                     'RN' — 90:3a:72:3b:6f:dc (US)
HT40 2.4GHz Networks                       0.014       Yes       16:02:31.956        Found HT40 network(s) in 2.4GHz
                                                                                     'Strong jaguar' — 50:c7:bf:e5:d8:1c (ch 6)
                                                                                     'Home WIFI' — 28:3b:82:31:16:0a (ch 9)
Large PNL                                  0.019       Yes       16:02:31.913        Wi-Fi PNL count (270)
AirPort Base Station                       0.001       No        16:02:31.896        Current network is not an AirPort Base Station
Uncommon DTIM Interval                     0.001       Yes       16:02:31.886        DTIM interval is 0ms
BT Paired Count                            0.050       Yes       16:02:31.831        Paired Bluetooth device count (6)
Primary IPv6 is Wi-Fi                      0.000       No        16:02:31.829        None
IPv6 Assigned                              0.000       No        16:02:31.827        Wi-Fi does not have IPv6 assigned
Wi-Fi Link                                 0.000       No        15:32:30.854        Wi-Fi is not associated

1 votos

Se me desconecta varias veces al día en un flamante MacBook Pro (16 pulgadas, 2019). Mi anterior Macbook Air no tiene este problema. Hay un Hilo relacionado con la Comunidad Apple . En ese hilo hay muchos trucos para probar, pero no hay una solución definitiva.

1voto

Anders Gorm Puntos 11

Tenga en cuenta que RN Diagnostics indica que tiene códigos de país contradictorios: algunos son de EE.UU. y otros de RU (Rusia). Si tu router transmite un código de país diferente al que tu macbook cree que debe ser, entonces esto puede aparentemente causar problemas con la reconexión. Comprueba la configuración de tu router para ver si se puede cambiar el código de país (o región). Con suerte, tienes control sobre los routers afectados para hacer este cambio.

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