Uso regularmente las apps de MS Word, Powerpoint, Excel y Teams en mi Macbook Pro 2018 (Intel). Recientemente (no estoy seguro si después de la actualización de Monterey), mientras algunas de estas aplicaciones están abiertas, todo el sistema se bloquea y va a mi pantalla de bloqueo. También se abre el mismo conjunto de apps que suelo cerrar tras su uso.
He desinstalado y vuelto a instalar todas las aplicaciones de MS y el problema sigue ahí. Necesito usar las aplicaciones de MS regularmente en mi universidad.
Adjuntamos aquí el texto del informe sobre el problema. Por favor, ayuda.
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Translated Report (Full Report Below)
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Process: WindowServer [38072]
Path: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 88
Date/Time: 2021-11-24 14:46:31.9149 +0530
OS Version: macOS 12.0.1 (21A559)
Report Version: 12
Bridge OS Version: 6.0 (19P548)
Anonymous UUID: 80F9947D-2B10-9217-FAA1-060A6F3B089D
Sleep/Wake UUID: 72E63296-5995-477B-BC70-47C26079E985
Time Awake Since Boot: 210000 seconds
Time Since Wake: 3369 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
Assertion failed: (clippedNeverClip || status_bar_arrangement_first_clipped_never_clip_item(items) == nullptr), function reassign_status_items_to_buckets_if_needed, file SystemStatusBar.mm, line 937.
StartTime:2021-11-24 13:52:40
GPU:IG
MetalDevice for accelerator(0x10e33): 0x7f9cef736798 (MTLDevice: 0x7f9cf07f1000)
IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleIntelFramebuffer@0
boot-args:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff817a17112 __pthread_kill + 10
1 libsystem_pthread.dylib 0x7ff817a4d233 pthread_kill + 263
2 libsystem_c.dylib 0x7ff817999d10 abort + 123
3 libsystem_c.dylib 0x7ff8179990be __assert_rtn + 314
4 SkyLight 0x7ff81cbd262c reassign_status_items_to_buckets_if_needed(StatusBarBucket*, int, x_list_struct*, SystemStatusBarItem_t*, x_list_struct**, x_list_struct**) + 973
5 SkyLight 0x7ff81cbd06f8 RepositionAndClipStatusItemList(PKGManagedMenuSpace*, bool) + 1870
6 SkyLight 0x7ff81cbd333b PKGSystemStatusBarFullRebuild + 174
7 SkyLight 0x7ff81cc606ce run_timer_pass + 502
8 SkyLight 0x7ff81cc9ae2d CGXRunOneServicesPass + 218
9 SkyLight 0x7ff81cc9c1a5 server_loop + 91
10 SkyLight 0x7ff81cc9be98 SLXServer + 1707
11 WindowServer 0x10fc353a8 0x10fc32000 + 13224
12 dyld 0x114e814fe start + 462
Thread 1:: com.apple.coreanimation.render-server
0 libsystem_kernel.dylib 0x7ff817a10aba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff817a10e2b mach_msg + 59
2 QuartzCore 0x7ff81ebc0678 CA::Render::Server::server_thread(void*) + 493
3 QuartzCore 0x7ff81ebc047d thread_fun(void*) + 25
4 libsystem_pthread.dylib 0x7ff817a4d514 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff817a4902f thread_start + 15
Thread 2:: Dispatch queue: com.apple.VirtualDisplayListener
0 libsystem_kernel.dylib 0x7ff817a10aba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff817a10e2b mach_msg + 59
2 libsystem_kernel.dylib 0x7ff817a19059 mach_msg_server_once + 257
3 CoreDisplay 0x7ff818dd4172 -[VirtualDisplayListener rx] + 77
4 libdispatch.dylib 0x7ff817895ad8 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x7ff817896cc9 _dispatch_client_callout + 8
6 libdispatch.dylib 0x7ff81789ccee _dispatch_lane_serial_drain + 696
7 libdispatch.dylib 0x7ff81789d7c8 _dispatch_lane_invoke + 366
8 libdispatch.dylib 0x7ff8178a77e1 _dispatch_workloop_worker_thread + 758
9 libsystem_pthread.dylib 0x7ff817a4a08f _pthread_wqthread + 326
10 libsystem_pthread.dylib 0x7ff817a4901b start_wqthread + 15
Thread 3:: IOHIDService - RunLoopCompatibilityThread
0 libsystem_kernel.dylib 0x7ff817a10aba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff817a10e2b mach_msg + 59
2 CoreFoundation 0x7ff817b14a42 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff817b1311b __CFRunLoopRun + 1325
4 CoreFoundation 0x7ff817b1252d CFRunLoopRunSpecific + 563
5 CoreFoundation 0x7ff817b9a57e CFRunLoopRun + 40
6 IOKit 0x7ff81a44082d __IOHIDServiceRunLoopCompatibilityThread + 306
7 libsystem_pthread.dylib 0x7ff817a4d514 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff817a4902f thread_start + 15
Thread 4:
0 libsystem_kernel.dylib 0x7ff817a10aba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff817a10e2b mach_msg + 59
2 CoreFoundation 0x7ff817b14a42 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff817b1311b __CFRunLoopRun + 1325
4 CoreFoundation 0x7ff817b1252d CFRunLoopRunSpecific + 563
5 CoreFoundation 0x7ff817b9a57e CFRunLoopRun + 40
6 AppleHIDALS 0x10fec1406 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, AppleUSBALS::scheduleWithDispatchQueue(dispatch_queue_s*)::$_0> >(void*) + 222
7 libsystem_pthread.dylib 0x7ff817a4d514 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff817a4902f thread_start + 15
Thread 5:
0 libsystem_kernel.dylib 0x7ff817a10aba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff817a10e2b mach_msg + 59
2 CoreFoundation 0x7ff817b14a42 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff817b1311b __CFRunLoopRun + 1325
4 CoreFoundation 0x7ff817b1252d CFRunLoopRunSpecific + 563
5 CoreFoundation 0x7ff817b9a57e CFRunLoopRun + 40
6 AppleHIDALS 0x10fec1406 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, AppleUSBALS::scheduleWithDispatchQueue(dispatch_queue_s*)::$_0> >(void*) + 222
7 libsystem_pthread.dylib 0x7ff817a4d514 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff817a4902f thread_start + 15
Thread 6:
0 libsystem_kernel.dylib 0x7ff817a10aba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff817a10e2b mach_msg + 59
2 CoreDisplay 0x7ff818eadd61 CoreDisplay::Mach::Server::Start() + 147
3 CoreDisplay 0x7ff818eadec7 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (CoreDisplay::Mach::Server::*)(), CoreDisplay::Mach::Server*> >(void*) + 59
4 libsystem_pthread.dylib 0x7ff817a4d514 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff817a4902f thread_start + 15
Thread 7:
0 libsystem_pthread.dylib 0x7ff817a4900c start_wqthread + 0
Thread 8:
0 libsystem_pthread.dylib 0x7ff817a4900c start_wqthread + 0
Thread 9:
0 libsystem_pthread.dylib 0x7ff817a4900c start_wqthread + 0
Thread 10:: com.apple.windowserver.root_queue
0 libsystem_kernel.dylib 0x7ff817a10b0e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff8178971f2 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff81789761f _dispatch_semaphore_wait_slow + 58
3 libdispatch.dylib 0x7ff8178a61e7 _dispatch_worker_thread + 308
4 libsystem_pthread.dylib 0x7ff817a4d514 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff817a4902f thread_start + 15
Thread 11:: com.apple.windowserver.root_queue
0 libsystem_kernel.dylib 0x7ff817a10b0e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff8178971f2 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff81789761f _dispatch_semaphore_wait_slow + 58
3 libdispatch.dylib 0x7ff8178a61e7 _dispatch_worker_thread + 308
4 libsystem_pthread.dylib 0x7ff817a4d514 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff817a4902f thread_start + 15
Thread 12:
0 libsystem_pthread.dylib 0x7ff817a4900c start_wqthread + 0
Thread 13:: com.apple.windowserver.root_queue
0 libsystem_kernel.dylib 0x7ff817a10b0e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff8178971f2 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff81789761f _dispatch_semaphore_wait_slow + 58
3 libdispatch.dylib 0x7ff8178a61e7 _dispatch_worker_thread + 308
4 libsystem_pthread.dylib 0x7ff817a4d514 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff817a4902f thread_start + 15
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000114ef4600 rcx: 0x00007ff7b02bccf8 rdx: 0x0000000000000000
rdi: 0x0000000000000103 rsi: 0x0000000000000006 rbp: 0x00007ff7b02bcd20 rsp: 0x00007ff7b02bccf8
r8: 0x00000000000003a9 r9: 0xcccccccccccccccd r10: 0x0000000000000000 r11: 0x0000000000000246
r12: 0x0000000000000103 r13: 0x000000010ff20000 r14: 0x0000000000000006 r15: 0x0000000000000016
rip: 0x00007ff817a17112 rfl: 0x0000000000000246 cr2: 0x00007ff8592637d0
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Model: MacBookPro15,2, BootROM 1715.40.15.0.0 (iBridge: 19.16.10548.0.0,0), 4 processors, Quad-Core Intel Core i5, 2.3 GHz, 8 GB, SMC
Graphics: Intel Iris Plus Graphics 655, Intel Iris Plus Graphics 655, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: BANK 0/ChannelA-DIMM0, 4 GB, LPDDR3, 2133 MHz, Samsung, K4E6E304EC-EGCG
Memory Module: BANK 2/ChannelB-DIMM0, 4 GB, LPDDR3, 2133 MHz, Samsung, K4E6E304EC-EGCG
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 12 2021 19:26:30 version 9.30.464.0.32.5.76 FWID 01-45ccefcd
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: T2Bus
USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 47.5
Thunderbolt Bus: MacBook Pro, Apple Inc., 47.5
