Acabo de recibir un nuevo MacBook Pro (Retina, 13 pulgadas, principios de 2015), pero hay varios problemas con el bluetooth. La mayoría de ellos ocurren al despertar del sueño:
- A veces el icono del bluetooth muestra "No disponible". El hardware bluetooth tampoco aparece en la Información del Sistema.
- A veces el icono del bluetooth y las preferencias indican que está apagado, pero no pasa nada cuando hago clic en "Encender".
El único remedio para estos problemas es reiniciar completamente el ordenador. En algunos casos, se cuelga en el 'spinner de carga de apagado', y luego se reinicia con un mensaje de pánico del kernel. He adjuntado el último registro de pánico a continuación.
He probado a borrar las preferencias de bluetooth y a reiniciar el SMC, pero eso no parece solucionar los problemas de forma permanente.
¿Podría ser un problema de hardware?
*** Panic Report ***
panic(cpu 1 caller 0xffffff800edd6bba): Kernel trap at 0xffffff7f900ed402, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000000bf, CR3: 0x0000000011f99000, CR4: 0x00000000003627e0
RAX: 0x0000000000000000, RBX: 0xffffff802e913300, RCX: 0xfffffffe803b8924, RDX: 0x0000000000000001
RSP: 0xffffff81f7513b20, RBP: 0xffffff81f7513b30, RSI: 0xffffff802f0dd000, RDI: 0xffffff802e913300
R8: 0xffffff802d794000, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0x0000000000000028
R12: 0xffffff802ec10a00, R13: 0xffffff7f900a422c, R14: 0x0000000000000000, R15: 0xffffff802f0dd000
RFL: 0x0000000000010286, RIP: 0xffffff7f900ed402, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000bf, Error code: 0x0000000000000000, Fault CPU: 0x1, PL: 0
Backtrace (CPU 1), Frame : Return Address
0xffffff81f75137b0 : 0xffffff800ece5307
0xffffff81f7513830 : 0xffffff800edd6bba
0xffffff81f7513a10 : 0xffffff800edf4313
0xffffff81f7513a30 : 0xffffff7f900ed402
0xffffff81f7513b30 : 0xffffff7f9019fadb
0xffffff81f7513b70 : 0xffffff7f9019bf24
0xffffff81f7513b90 : 0xffffff800f2b8538
0xffffff81f7513c00 : 0xffffff7f9019beab
0xffffff81f7513c40 : 0xffffff7f901c7e14
0xffffff81f7513d20 : 0xffffff7f901ad013
0xffffff81f7513e70 : 0xffffff7f901acf38
0xffffff81f7513f30 : 0xffffff7f900d1117
0xffffff81f7513f50 : 0xffffff7f900d10c6
0xffffff81f7513f70 : 0xffffff7f900d113c
0xffffff81f7513f90 : 0xffffff7f900d123e
0xffffff81f7513fb0 : 0xffffff800edd15d7
Kernel Extensions in backtrace:
com.apple.iokit.IOBluetoothFamily(4.4.2f1)[B3BAA668-8A2E-35FC-9683-5D3C87498A43]@0xffffff7f900a0000->0xffffff7f9015cfff
dependency: com.apple.iokit.IOReportFamily(31)[00ECF188-29A2-3C48-B4DD-B155077F7B3C]@0xffffff7f8ff21000
com.apple.iokit.IOBluetoothHostControllerUSBTransport(4.4.2f1)[1E8E8B9C-0CFA-3666-8818-36296141B28C]@0xffffff7f9019b000->0xffffff7f901c4fff
dependency: com.apple.iokit.IOBluetoothFamily(4.4.2f1)[B3BAA668-8A2E-35FC-9683-5D3C87498A43]@0xffffff7f900a0000
dependency: com.apple.iokit.IOACPIFamily(1.4)[CBAE26D8-0ACB-3C1F-8347-FDCA67EC40B3]@0xffffff7f8fc15000
dependency: com.apple.iokit.IOPCIFamily(2.9)[8E5F549E-0055-3C0E-93F8-E872A048E31B]@0xffffff7f8f52d000
dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[CB073B0F-F3E0-37BD-8091-390367BEDAB0]@0xffffff7f8fa39000
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport(4.4.2f1)[0DFBD99C-2B34-3A85-A2DB-FF916490A8CE]@0xffffff7f901c5000->0xffffff7f901cffff
dependency: com.apple.iokit.IOBluetoothHostControllerUSBTransport(4.4.2f1)[1E8E8B9C-0CFA-3666-8818-36296141B28C]@0xffffff7f9019b000
dependency: com.apple.iokit.IOBluetoothFamily(4.4.2f1)[B3BAA668-8A2E-35FC-9683-5D3C87498A43]@0xffffff7f900a0000
dependency: com.apple.iokit.IOACPIFamily(1.4)[CBAE26D8-0ACB-3C1F-8347-FDCA67EC40B3]@0xffffff7f8fc15000
dependency: com.apple.iokit.IOPCIFamily(2.9)[8E5F549E-0055-3C0E-93F8-E872A048E31B]@0xffffff7f8f52d000
dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[CB073B0F-F3E0-37BD-8091-390367BEDAB0]@0xffffff7f8fa39000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
15B42
Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
Kernel slide: 0x000000000ea00000
Kernel text base: 0xffffff800ec00000
__HIB text base: 0xffffff800eb00000
System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)
System uptime in nanoseconds: 81497173879650
last loaded kext at 81351682643855: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f918d0000, size 32768)
last unloaded kext at 58246112314891: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f918c7000, size 32768)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 5.0.0
org.virtualbox.kext.VBoxNetFlt 5.0.0
org.virtualbox.kext.VBoxUSB 5.0.0
org.virtualbox.kext.VBoxDrv 5.0.0
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOBluetoothUSBDFU 4.4.2f1
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.20.21
com.apple.driver.ApplePlatformEnabler 2.5.1d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.50.31
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.2f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.8.1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.driver.AppleIntelBDWGraphics 10.1.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.0
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.iokit.IOAHCIBlockStorage 2.8.0
com.apple.driver.AppleAHCIPort 3.1.5
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AirPort.Brcm4360 1010.14.1a4
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOUSBMassStorageClass 4.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 181
com.apple.driver.IOBluetoothHIDDriver 4.4.2f1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.iokit.IOUSBUserClient 900.4.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.50.31
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleGraphicsControl 3.11.33b1
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.iokit.IOBluetoothFamily 4.4.2f1
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.AppleHDAController 272.50.31
com.apple.iokit.IOHDAFamily 272.50.31
com.apple.iokit.IOAudioFamily 204.1
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.11.33b1
com.apple.iokit.IOAcceleratorFamily2 203.10
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.CoreStorage 517
com.apple.iokit.IOAHCIFamily 2.8.0
com.apple.driver.AppleThunderboltDPInAdapter 4.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.9
com.apple.driver.AppleHIDTransport 5
com.apple.driver.AppleHSSPIHIDDriver 41.6
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.0.6
com.apple.iokit.IO80211Family 1101.24
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 41.6
com.apple.driver.AppleIntelLpssSpiController 2.0.57
com.apple.driver.AppleIntelLpssGspi 2.0.57
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.driver.AppleIntelLpssDmac 2.0.57
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 415
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro12,1, BootROM MBP121.0167.B14, 2 processors, Intel Core i5, 2,9 GHz, 16 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)
Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512G, 500,28 GB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB-PS/2 Optical Mouse
USB Device: Ext HDD 1021
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
