Mi MacBook Pro Retina de 15 pulgadas de principios de 2013, que ejecuta Sierra 10.12.6, tiene un problema de larga data en el que cada vez que reinicio (desde hace muchos meses), se cuelga durante el apagado con un icono giratorio cerca del final del proceso de apagado que permanece atascado girando incluso si lo dejo funcionar durante la noche. Al forzar el apagado y el reinicio, obtengo el siguiente informe:
Anonymous UUID: 77844606-CC97-41AA-EDF6-B18C43EFEB66
Tue Aug 15 16:27:38 2017
*** Panic Report ***
Panic(CPU 2): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff8024e67180, spinlock owner: 0xffffff804a484288, current_thread: 0xffffff804a484288, spinlock_owner_cpu: 0x2
RAX: 0x0000000bc38babab, RBX: 0xffffff804a484288, RCX: 0x0000000000000260, RDX: 0x0000000b00000000
RSP: 0xffffff82031bb870, RBP: 0xffffff82031bb8b0, RSI: 0xffffff804a484288, RDI: 0xffffff8024e67180
R8: 0xffffff80248084ec, R9: 0x0000000000000000, R10: 0x0000000000000010, R11: 0x0000000000000010
R12: 0x0000000000000001, R13: 0xffffff804a484288, R14: 0x0000000bc38c178e, R15: 0xffffff8024e67180
RFL: 0x0000000000000097, RIP: 0xffffff80246f7942, CS: 0x0000000000000008, SS: 0x0000000000000000
Backtrace (CPU 2), Frame : Return Address
0xffffff82031bb710 : 0xffffff80247fd781
0xffffff82031bb770 : 0xffffff802469a8bf
0xffffff82031bb8b0 : 0xffffff80247f5683
0xffffff82031bb8d0 : 0xffffff8024c62417
0xffffff82031bbcf0 : 0xffffff80246fc81e
0xffffff82031bbd90 : 0xffffff80248084ec
0xffffff82031bbdd0 : 0xffffff8024807913
0xffffff82031bbe40 : 0xffffff802480743d
0xffffff82031bbf50 : 0xffffff802480628b
0xffffff82031bbf70 : 0xffffff80247fd781
0xffffff82031bbfd0 : 0xffffff802469a759
0xffffff921157b990 : 0xffffff802473013f
0xffffff921157b9e0 : 0xffffff8024b9e3b2
0xffffff921157ba10 : 0xffffff8024b9895a
0xffffff921157ba40 : 0xffffff802494926f
0xffffff921157baa0 : 0xffffff80249546d3
0xffffff921157bb10 : 0xffffff8024b5c340
0xffffff921157bbe0 : 0xffffff8024b5bc35
0xffffff921157bc70 : 0xffffff8024b5a700
0xffffff921157bdb0 : 0xffffff8024b5cbc6
0xffffff921157be00 : 0xffffff7fa53217c0
0xffffff921157bf50 : 0xffffff7fa5321dee
0xffffff921157bfb0 : 0xffffff80246978f7
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa531e000->0xffffff7fa532cfff
BSD process name corresponding to current thread: logd
Mac OS version:
16G29
Kernel version:
Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64
Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03
Kernel slide: 0x0000000024400000
Kernel text base: 0xffffff8024600000
__HIB text base: 0xffffff8024500000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 14586799298
last loaded kext at 10586560062: com.intel.kext.intelhaxm 1.1.1 (addr 0xffffff7fa7e57000, size 126976)
loaded kexts:
com.intel.kext.intelhaxm 1.1.1
com.intel.driver.EnergyDriver 2.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.17
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.AppleGraphicsDevicePolicy 3.14.49
com.apple.driver.AppleMikeyDriver 279.48
com.apple.driver.AppleHDAHardwareConfigDriver 279.48
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleHDA 279.48
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.iokit.IOBluetoothSerialManager 5.0.5f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 10.1.7
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD4000Graphics 10.2.5
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.9.20
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMuxControl 3.14.49
com.apple.driver.AppleIntelFramebufferCapri 10.2.5
com.apple.nvidia.NVDAStartup 10.1.7
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.3.4
com.apple.iokit.IOBluetoothUSBDFU 5.0.5f1
com.apple.driver.AppleUSBTCKeyEventDriver 252
com.apple.driver.AppleUSBTCButtons 252
com.apple.driver.AppleUSBTCKeyboard 252
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.70.1
com.apple.driver.AirPort.Brcm4331 800.20.26
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.2.10
com.apple.driver.AirPort.Brcm4360 1150.12.1a1
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSSE 1.0
com.apple.nvidia.driver.NVDAGK100Hal 10.1.7
com.apple.nvidia.driver.NVDAResman 10.1.7
com.apple.iokit.IOSurface 159.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 516.1
com.apple.driver.AppleGraphicsControl 3.14.49
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOAcceleratorFamily2 311.14
com.apple.AppleGraphicsDeviceControl 3.14.49
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1
com.apple.iokit.IOBluetoothFamily 5.0.5f1
com.apple.driver.AppleUSBMultitouch 258
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
panic(cpu 4 caller 0xffffff8024c62417): "Spinlock acquisition timed out: lock=0xffffff8024e67180, lock owner thread=0xffffff804a484288, current_thread: 0xffffff8049e216f8, lock owner active on CPU 0x2, current owner: 0xffffff804a484288"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.70.16/osfmk/i386/locks_i386.c:427
Backtrace (CPU 4), Frame : Return Address
0xffffff82031da850 : 0xffffff80246e953c
0xffffff82031da8d0 : 0xffffff8024c62417
0xffffff82031dacf0 : 0xffffff80246fc81e
0xffffff82031dad90 : 0xffffff80248084ec
0xffffff82031dadd0 : 0xffffff8024807913
0xffffff82031dae40 : 0xffffff802480743d
0xffffff82031daf50 : 0xffffff802480628b
0xffffff82031daf70 : 0xffffff80247fd781
0xffffff82031dafd0 : 0xffffff802469a759
0xffffff820cb3b490 : 0xffffff7fa678f1bb
0xffffff820cb3b4c0 : 0xffffff7fa679454c
0xffffff820cb3b530 : 0xffffff7fa6610112
0xffffff820cb3b590 : 0xffffff7fa66199df
0xffffff820cb3b610 : 0xffffff7fa661bb80
0xffffff820cb3b760 : 0xffffff7fa661a099
0xffffff820cb3b7a0 : 0xffffff7fa679682d
0xffffff820cb3b7f0 : 0xffffff7fa664cce1
0xffffff820cb3b900 : 0xffffff7fa664c6f6
0xffffff820cb3b940 : 0xffffff7fa6895ece
0xffffff820cb3b990 : 0xffffff7fa65a7e75
0xffffff820cb3b9e0 : 0xffffff7fa6505d09
0xffffff820cb3ba00 : 0xffffff7fa6506259
0xffffff820cb3ba70 : 0xffffff7fa5a569d4
0xffffff820cb3baa0 : 0xffffff8024cbd76a
0xffffff820cb3bb10 : 0xffffff7fa5a56a3b
0xffffff820cb3bb60 : 0xffffff7fa6504891
0xffffff820cb3bba0 : 0xffffff802497e099
0xffffff820cb3bbf0 : 0xffffff8024972cbd
0xffffff820cb3bcc0 : 0xffffff8024970e06
0xffffff820cb3bda0 : 0xffffff802497697f
0xffffff820cb3bdd0 : 0xffffff8024ba2460
0xffffff820cb3be10 : 0xffffff8024b51c2b
0xffffff820cb3be40 : 0xffffff8024b9c733
0xffffff820cb3bf50 : 0xffffff8024c240f5
0xffffff820cb3bfb0 : 0xffffff802469ad96
Kernel Extensions in backtrace:
com.apple.iokit.IONetworkingFamily(3.2)[6326DB88-5330-3F0C-91F6-D478AB5E7503]@0xffffff7fa5a4e000->0xffffff7fa5a7afff
com.apple.iokit.IO80211Family(1200.12.2)[1C010821-6A22-3C8C-B396-409023E8A540]@0xffffff7fa649c000->0xffffff7fa6581fff
dependency: com.apple.driver.corecapture(1.0.4)[C269B594-3CE8-3AC8-AC81-ADDCC1C9074A]@0xffffff7fa646a000
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[E54425FE-971A-38E2-8F27-82A1B7A3479D]@0xffffff7fa52d8000
dependency: com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa522f000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[6326DB88-5330-3F0C-91F6-D478AB5E7503]@0xffffff7fa5a4e000
com.apple.driver.AirPort.Brcm4360(1150.12.1a1)[BB3626FA-A579-348F-AF69-3249DAC7949D]@0xffffff7fa658c000->0xffffff7fa6d48fff
dependency: com.apple.driver.corecapture(1.0.4)[C269B594-3CE8-3AC8-AC81-ADDCC1C9074A]@0xffffff7fa646a000
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[EE4CC064-65B6-3978-9393-C71C74D5BEAA]@0xffffff7fa617a000
dependency: com.apple.iokit.IO80211Family(1200.12.2)[1C010821-6A22-3C8C-B396-409023E8A540]@0xffffff7fa649c000
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff7fa4f48000
dependency: com
Model: MacBookPro10,1, BootROM MBP101.00EE.B12, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.171.130.1a1)
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Hice que la tienda Genius me reinstalara el sistema operativo y recuperé mi disco desde la copia de seguridad de Timemachine, pero el problema sigue estando en cada apagado.