0 votos

El MBP se congela cuando imprimo

Mi MBP13 Retina se congela cuando imprimo un archivo desde Vista Previa. Puedo seguir usando el ordenador en otros softwares pero Vista Previa se congela...

Tengo 4 impresoras de red y una impresora USB desconectada.

¿Tiene alguna idea para resolver este problema?

Bitácora de la Partia Preview (hang log):

Date/Time:       2015-02-02 09:58:23 +0100
OS Version:      10.10.2 (Build 14C109)
Architecture:    x86_64h
Report Version:  21

Command:         Preview
Path:            /Applications/Preview.app/Contents/MacOS/Preview
Version:         8.0 (859.7)
Build Version:   1
Project Name:    Preview
Source Version:  859007000000000
Parent:          launchd [1]
PID:             3442

Event:           hang
Duration:        1.00s (process was unresponsive for 62 seconds before sampling)
Steps:           11 (100ms sampling interval)

Hardware model:  MacBookPro11,1
Active cpus:     4

Fan speed:       1495 rpm

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------

Heaviest stack for the main thread of the target process:
  11  start + 1 (libdyld.dylib + 13769) [0x7fff899145c9]
  11  NSApplicationMain + 1832 (AppKit + 10772) [0x7fff8c91aa14]
  11  -[NSApplication run] + 711 (AppKit + 95752) [0x7fff8c92f608]
  11  ??? (Preview + 12289) [0x10e16b001]
  11  -[NSApplication sendEvent:] + 3937 (AppKit + 1618779) [0x7fff8caa335b]
  11  -[NSApplication _handleKeyEquivalent:] + 920 (AppKit + 2129845) [0x7fff8cb1ffb5]
  11  -[NSMenu performKeyEquivalent:] + 359 (AppKit + 2144797) [0x7fff8cb23a1d]
  11  _os_activity_initiate + 75 (libsystem_trace.dylib + 3287) [0x7fff8bbdacd7]
  11  -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114 (AppKit + 2148828) [0x7fff8cb249dc]
  11  -[NSMenuItem _corePerformAction] + 382 (AppKit + 2149566) [0x7fff8cb24cbe]
  11  -[NSApplication sendAction:to:from:] + 452 (AppKit + 2042737) [0x7fff8cb0ab71]
  11  _os_activity_initiate + 75 (libsystem_trace.dylib + 3287) [0x7fff8bbdacd7]
  11  -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 621 (AppKit + 5950123) [0x7fff8cec4aab]
  11  __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke + 55 (AppKit + 5950193) [0x7fff8cec4af1]
  11  __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke388 + 149 (AppKit + 5950720) [0x7fff8cec4d00]
  11  -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 514 (AppKit + 5959662) [0x7fff8cec6fee]
  11  -[NSWindowController window] + 110 (AppKit + 2412050) [0x7fff8cb64e12]
  11  -[NSWindowController _windowDidLoad] + 586 (AppKit + 2514439) [0x7fff8cb7de07]
  11  ??? (<ABBA6E84-68DE-3AED-8CCC-ACF36D221A21> + 92154) [0x114d3f7fa]
  11  ??? (<ABBA6E84-68DE-3AED-8CCC-ACF36D221A21> + 93330) [0x114d3fc92]
  11  ??? (<ABBA6E84-68DE-3AED-8CCC-ACF36D221A21> + 69598) [0x114d39fde]
  11  -[PKBrowser start] + 79 (PrintingPrivate + 18044) [0x7fff863bc67c]
  11  -[PKBrowser(private) startBrowsingForNearbyDevices] + 27 (PrintingPrivate + 18727) [0x7fff863bc927]
  11  -[PKBrowser(Bonjour) startBonjourBrowser] + 440 (PrintingPrivate + 23227) [0x7fff863bdabb]
  11  DNSServiceBrowse + 219 (libsystem_dnssd.dylib + 16588) [0x7fff833e50cc]
  11  __select_nocancel + 10 (libsystem_kernel.dylib + 91154) [0x7fff8bb91412]
 *11  ??? (kernel + 6142240) [0xffffff80007db920]

Process:         Preview [3442]
Path:            /Applications/Preview.app/Contents/MacOS/Preview
Architecture:    x86_64
Parent:          launchd [1]
UID:             501
Sudden Term:     Dirty
Task size:       32000 pages
Note:            Unresponsive for 62 seconds before sampling

  Thread 0x1c1c4      DispatchQueue 1     11 samples (1-11)   priority 46
  <thread QoS user interactive, boosted, received importance donation from WindowServer [3346], IO policy important>
  11  start + 1 (libdyld.dylib + 13769) [0x7fff899145c9] 1-11
    11  NSApplicationMain + 1832 (AppKit + 10772) [0x7fff8c91aa14] 1-11
      11  -[NSApplication run] + 711 (AppKit + 95752) [0x7fff8c92f608] 1-11
        11  ??? (Preview + 12289) [0x10e16b001] 1-11
          11  -[NSApplication sendEvent:] + 3937 (AppKit + 1618779) [0x7fff8caa335b] 1-11
            11  -[NSApplication _handleKeyEquivalent:] + 920 (AppKit + 2129845) [0x7fff8cb1ffb5] 1-11
              11  -[NSMenu performKeyEquivalent:] + 359 (AppKit + 2144797) [0x7fff8cb23a1d] 1-11
                11  _os_activity_initiate + 75 (libsystem_trace.dylib + 3287) [0x7fff8bbdacd7] 1-11
                  11  -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114 (AppKit + 2148828) [0x7fff8cb249dc] 1-11
                    11  -[NSMenuItem _corePerformAction] + 382 (AppKit + 2149566) [0x7fff8cb24cbe] 1-11
                      11  -[NSApplication sendAction:to:from:] + 452 (AppKit + 2042737) [0x7fff8cb0ab71] 1-11
                        11  _os_activity_initiate + 75 (libsystem_trace.dylib + 3287) [0x7fff8bbdacd7] 1-11
                          11  -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 621 (AppKit + 5950123) [0x7fff8cec4aab] 1-11
                            11  __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke + 55 (AppKit + 5950193) [0x7fff8cec4af1] 1-11
                              11  __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke388 + 149 (AppKit + 5950720) [0x7fff8cec4d00] 1-11
                                11  -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 514 (AppKit + 5959662) [0x7fff8cec6fee] 1-11
                                  11  -[NSWindowController window] + 110 (AppKit + 2412050) [0x7fff8cb64e12] 1-11
                                    11  -[NSWindowController _windowDidLoad] + 586 (AppKit + 2514439) [0x7fff8cb7de07] 1-11
                                      11  ??? (<ABBA6E84-68DE-3AED-8CCC-ACF36D221A21> + 92154) [0x114d3f7fa] 1-11
                                        11  ??? (<ABBA6E84-68DE-3AED-8CCC-ACF36D221A21> + 93330) [0x114d3fc92] 1-11
                                          11  ??? (<ABBA6E84-68DE-3AED-8CCC-ACF36D221A21> + 69598) [0x114d39fde] 1-11
                                            11  -[PKBrowser start] + 79 (PrintingPrivate + 18044) [0x7fff863bc67c] 1-11
                                              11  -[PKBrowser(private) startBrowsingForNearbyDevices] + 27 (PrintingPrivate + 18727) [0x7fff863bc927] 1-11
                                                11  -[PKBrowser(Bonjour) startBonjourBrowser] + 440 (PrintingPrivate + 23227) [0x7fff863bdabb] 1-11
                                                  11  DNSServiceBrowse + 219 (libsystem_dnssd.dylib + 16588) [0x7fff833e50cc] 1-11
                                                    11  __select_nocancel + 10 (libsystem_kernel.dylib + 91154) [0x7fff8bb91412] 1-11
                                                     *11  ??? (kernel + 6142240) [0xffffff80007db920] 1-11

  Thread 0x1c1d2      DispatchQueue 2     11 samples (1-11)   priority 46
  <thread QoS user interactive, boosted, received importance donation from WindowServer [3346], IO policy important>
  11  _dispatch_mgr_thread + 52 (libdispatch.dylib + 19050) [0x7fff8d46ba6a] 1-11
    11  kevent64 + 10 (libsystem_kernel.dylib + 94770) [0x7fff8bb92232] 1-11
     *11  ??? (kernel + 5988368) [0xffffff80007b6010] 1-11

  Thread 0x1c1f9      11 samples (1-11)   priority 46
  <thread QoS user interactive, boosted, received importance donation from WindowServer [3346], IO policy important>
  11  thread_start + 13 (libsystem_pthread.dylib + 5149) [0x7fff8292f41d] 1-11
    11  _pthread_start + 176 (libsystem_pthread.dylib + 12773) [0x7fff829311e5] 1-11
      11  _pthread_body + 131 (libsystem_pthread.dylib + 12904) [0x7fff82931268] 1-11
        11  _NSEventThread + 137 (AppKit + 1602363) [0x7fff8ca9f33b] 1-11
          11  CFRunLoopRunSpecific + 296 (CoreFoundation + 464984) [0x7fff90213858] 1-11
            11  __CFRunLoopRun + 1371 (CoreFoundation + 466939) [0x7fff90213ffb] 1-11
              11  __CFRunLoopServiceMachPort + 212 (CoreFoundation + 469812) [0x7fff90214b34] 1-11
                11  mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff8bb8c4de] 1-11
                 *11  ipc_mqueue_receive_continue + 0 (kernel + 1165472) [0xffffff800031c8a0] 1-11

  Thread 0x1cb19      11 samples (1-11)   priority 54
  <boosted, received importance donation from WindowServer [3346], IO policy important>
  11  thread_start + 13 (libsystem_pthread.dylib + 5149) [0x7fff8292f41d] 1-11
    11  _pthread_start + 176 (libsystem_pthread.dylib + 12773) [0x7fff829311e5] 1-11
      11  _pthread_body + 131 (libsystem_pthread.dylib + 12904) [0x7fff82931268] 1-11
        11  startIOThread(void*) + 147 (CoreVideo + 8859) [0x7fff8239529b] 1-11
          11  CVDisplayLink::runIOThread() + 676 (CoreVideo + 9560) [0x7fff82395558] 1-11
            11  __psynch_cvwait + 10 (libsystem_kernel.dylib + 90422) [0x7fff8bb91136] 1-11
             *11  psynch_cvcontinue + 0 (pthread + 26908) [0xffffff7f80efd91c] 1-11

  Binary Images:
         0x10e168000 -        0x10e32afff  com.apple.Preview 8.0 (859.7)                                  <487D571B-251B-39C4-8437-6313EB83D12C>  /Applications/Preview.app/Contents/MacOS/Preview
         0x114d29000 -                ???  ???                                                            <ABBA6E84-68DE-3AED-8CCC-ACF36D221A21>
      0x7fff82393000 -     0x7fff823c0fff  com.apple.CoreVideo 1.8 (145.1)                                <18DB07E0-B927-3260-A234-636F298D1917>  /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
      0x7fff8292e000 -     0x7fff82937fff  libsystem_pthread.dylib (105.10.1)                             <3103AA7F-3BAE-3673-9649-47FFD7E15C97>  /usr/lib/system/libsystem_pthread.dylib
      0x7fff833e1000 -     0x7fff833e9fff  libsystem_dnssd.dylib (561.1.1)                                <62B70ECA-E40D-3C63-896E-7F00EC386DDB>  /usr/lib/system/libsystem_dnssd.dylib
      0x7fff863b8000 -     0x7fff863dffff  com.apple.printingprivate.framework.PrintingPrivate 10.0 (148) <1EFBB095-7BA4-3D4C-8532-25989C0A0279>  /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/PrintingPrivate
      0x7fff89911000 -     0x7fff89914fff  libdyld.dylib (353.2.1)                                        <4E33E416-F1D8-3598-B8CC-6863E2ECD0E6>  /usr/lib/system/libdyld.dylib
      0x7fff8bb7b000 -     0x7fff8bb98fff  libsystem_kernel.dylib (2782.10.72)                            <97CD7ACD-EA0C-3434-BEFC-FCD013D6BB73>  /usr/lib/system/libsystem_kernel.dylib
      0x7fff8bbda000 -     0x7fff8bbe0fff  libsystem_trace.dylib (72.1.3)                                 <A9E6B7D8-C327-3742-AC54-86C94218B1DF>  /usr/lib/system/libsystem_trace.dylib
      0x7fff8c918000 -     0x7fff8d462fff  com.apple.AppKit 6.9 (1344.72)                                 <44EF7DEB-3072-3515-9F34-2857D557E828>  /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
      0x7fff8d467000 -     0x7fff8d491fff  libdispatch.dylib (442.1.4)                                    <502CF32B-669B-3709-8862-08188225E4F0>  /usr/lib/system/libdispatch.dylib
      0x7fff901a2000 -     0x7fff90538fff  com.apple.CoreFoundation 6.9 (1152)                            <CBD1591C-405E-376E-87E9-B264610EBF49>  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
 *0xffffff7f80ef7000 - 0xffffff7f80efffff  com.apple.kec.pthread 1.0 (1)                                  <8365956C-8613-3ED4-BC64-0D8570D2089F>  /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
 *0xffffff8000200000 - 0xffffff80009fffff  kernel (2782.10.72)                                            <DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5>  /System/Library/Kernels/kernel

NB:

  • MPB13 Retina mediados de 2014
  • OSX 10.10.1
  • Vista previa 8.0 (859)

NB: El mismo problema cuando no tengo impresora instalada (por lo que no puedo imprimir en PDF...)

0voto

Guuk Puntos 165

SOLUCIÓN: la aplicación del cortafuegos HandsOff bloqueaba las peticiones DNS aunque lo desactivara. Lo desinstalé y ahora funciona bien.

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